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Evidence Guide: MSTGN2004 - Work in a team environment

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSTGN2004 - Work in a team environment

What evidence can you provide to prove your understanding of each of the following citeria?

Determine job requirements

  1. Follow standard operating procedures (SOPs)
  2. Comply with work health and safety (WHS) requirements at all times
  3. Use appropriate personal protective equipment (PPE) in accordance with SOPs
  4. Identify job requirements from specifications, drawings, job sheets or work instructions
Follow standard operating procedures (SOPs)

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Comply with work health and safety (WHS) requirements at all times

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use appropriate personal protective equipment (PPE) in accordance with SOPs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify job requirements from specifications, drawings, job sheets or work instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify work activities

  1. Identify team role and tasks
  2. Identify individual tasks that are part of the team requirement
  3. Prioritise team and individual activities as directed
  4. Identify own role and responsibilities within team environment
Identify team role and tasks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify individual tasks that are part of the team requirement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prioritise team and individual activities as directed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify own role and responsibilities within team environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan work team activities

  1. Identify components of work activities and the relevant procedure or work instruction
  2. Identify roles and responsibility of team members
  3. Identify reporting relationships within team and external to team
  4. Identify responsibility for own skill development to support team functioning
  5. Record and report activities orally or in writing as required by procedures or work instructions
Identify components of work activities and the relevant procedure or work instruction

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify roles and responsibility of team members

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify reporting relationships within team and external to team

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify responsibility for own skill development to support team functioning

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record and report activities orally or in writing as required by procedures or work instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Participate in a team

  1. Use interpersonal skills appropriate to the work context to support effective teamwork
  2. Seek assistance from team members to complete allocated tasks
  3. Acknowledge team roles and support team members in achieving their role
  4. Contribute to team planning and opportunities to improve the efficiency of the work of the team
  5. Apply teamwork within and between work teams to respond to routine problems and benefit workplace outcomes
Use interpersonal skills appropriate to the work context to support effective teamwork

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek assistance from team members to complete allocated tasks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Acknowledge team roles and support team members in achieving their role

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contribute to team planning and opportunities to improve the efficiency of the work of the team

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply teamwork within and between work teams to respond to routine problems and benefit workplace outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Identify work activities

2.1

Identify team role and tasks

2.2

Identify individual tasks that are part of the team requirement

2.3

Prioritise team and individual activities as directed

2.4

Identify own role and responsibilities within team environment

3

Plan work team activities

3.1

Identify components of work activities and the relevant procedure or work instruction

3.2

Identify roles and responsibility of team members

3.3

Identify reporting relationships within team and external to team

3.4

Identify responsibility for own skill development to support team functioning

3.5

Record and report activities orally or in writing as required by procedures or work instructions

4

Participate in a team

4.1

Use interpersonal skills appropriate to the work context to support effective teamwork

4.2

Seek assistance from team members to complete allocated tasks

4.3

Acknowledge team roles and support team members in achieving their role

4.4

Contribute to team planning and opportunities to improve the efficiency of the work of the team

4.5

Apply teamwork within and between work teams to respond to routine problems and benefit workplace outcomes

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Identify work activities

2.1

Identify team role and tasks

2.2

Identify individual tasks that are part of the team requirement

2.3

Prioritise team and individual activities as directed

2.4

Identify own role and responsibilities within team environment

3

Plan work team activities

3.1

Identify components of work activities and the relevant procedure or work instruction

3.2

Identify roles and responsibility of team members

3.3

Identify reporting relationships within team and external to team

3.4

Identify responsibility for own skill development to support team functioning

3.5

Record and report activities orally or in writing as required by procedures or work instructions

4

Participate in a team

4.1

Use interpersonal skills appropriate to the work context to support effective teamwork

4.2

Seek assistance from team members to complete allocated tasks

4.3

Acknowledge team roles and support team members in achieving their role

4.4

Contribute to team planning and opportunities to improve the efficiency of the work of the team

4.5

Apply teamwork within and between work teams to respond to routine problems and benefit workplace outcomes

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices

operating in a team to complete workplace activities

identifying, planning, clarifying and checking work team activities

conveying information in written or oral form according to procedures

working effectively with others to respond to routine problems

selecting and using appropriate workplace language and interpersonal skills to support effective teamwork

demonstrating teamwork within and between work teams to respond to routine problems and benefit workplace outcomes

applying workplace procedures.

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

operation of work systems, equipment and management, site and organisational operating procedures

impact of job on workplace and team and individual performance

ways to provide support to other team members

ways to modify activities depending on team requirements and workplace contexts

appropriate communications, consistent with the culture of the workplace

ways to handle performance issues

quality standards and practices

workplace procedures

recording and reporting practices.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Workplace procedures include one or more of the following:

requirements prescribed by legislation, awards, agreements and conditions of employment

SOPs

work instructions

oral, written and visual communication

quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output

housekeeping

tasks related to environmental protection, waste disposal, pollution control and recycling

WHS practices

Routine problems include, but are not limited to, one or more of the following:

required information or materials not available

required tools or equipment not available

conflict of work priorities

interpersonal conflict within the team or between teams